An emergency repair is determined as the following under the Residential Tenancies act 2010


  • A burst water service

  • An appliance, fitting or fixture that is used to supply water that is broken or not functioning properly, so that a substantial amount of water is wasted
  • A blocked or broken lavatory, where there is only one available for use
  • A serious roof leak
  • A dangerous electrical fault
  • Flooding or serious flood damage
  • Serious storm or fire damage
  • A failure or breakdown of the gas, electricity or water supply to the premises
  • A failure or breakdown of an essential service on the residential premises
  • Any fault or damage that causes the premises to be unsafe or insecure


Emergency help numbers 


SES - 132 500

Police | Fire | Ambulance 000

Plumber – Ready Set Plumb – Ryan Godfrey - 0422 704 670

Electrician – MK Electrical - Michael Kowalczyk - 0423 858 424

Locksmith – Northern Suburbs Locksmiths -  9418 1857


Please refer to your lease agreement for further details or contact your property manager.